meriahPrivacy Policy

This page describes what we collect when you use meriah and how we keep that data protected. We at meriah take your privacy seriously and commit to transparent handling of personal information, payment details, and account activity.

When you access meriah on Android, iOS, or desktop, you provide us with certain information — your name, email, phone number, and payment method. We also collect usage data such as which games you access, which matches you follow, and when you log in. We use this information to operate your account, process payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, verify your identity before withdrawals, and improve our platform.

Our servers may be located outside your jurisdiction. Your data is encrypted in transit and at rest, and we do not share it with third parties except where necessary for payment processing, legal compliance, or fraud prevention. This policy covers how meriah collects, uses, stores, and protects your information.

What Information We Collect on meriah

We collect several categories of information when you use meriah:

• Account Information: Your name, email, phone number, date of birth, and address. We require this to set up your meriah account and comply with local regulations.
• Payment Information: When you deposit or withdraw via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we collect transaction details including amounts, timestamps, and payment method identifiers. We do not store your full card or account numbers — payment processors handle those securely.
• Usage Data: We log which games you access, which Liga 1 or Piala Indonesia matches you follow, your login times, device type (Android, iOS, web), and IP address. This helps us understand how meriah is used and identify technical issues.
• Verification Data: Before your first withdrawal, we may request additional information such as a photo ID or bank statement to prevent fraud and comply with anti-money-laundering regulations.

How We Use Your Data on meriah

We at meriah use your information for the following purposes:

• Account Operation: We process your deposits, settle your game outcomes, and manage your withdrawals. Your name, email, and payment method are essential to these functions.
• Verification and Compliance: Before your first withdrawal, we verify your identity to prevent fraud and comply with local regulations in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other regions. This may include cross-checking your details against official databases.
• Payment Processing: We share essential payment information with our payment processors for mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transactions. These processors do not use your data for other purposes.
• Platform Improvement: We analyze usage data to identify which games are popular, which features need improvement, and whether our platform is performing well on mobile networks.
• Communication: We may send you emails or push notifications about your account, upcoming Liga 1 matches, or payment issues. You can customize notification preferences in your meriah settings.
• Fraud Prevention: We monitor suspicious activity and use your data to detect and prevent unauthorized access, duplicate accounts, or fraudulent payments.

Your Rights and Our Commitments

We at meriah respect your privacy rights. You have the right to access your personal data stored on meriah, request corrections if information is inaccurate, and in many jurisdictions, request deletion of your account and associated data. To exercise these rights, contact our support team in English — we respond within five business days.

Third-Party Processors

We share your data with third parties only when necessary for essential functions. Payment processors for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet receive transaction details to complete deposits and withdrawals. We do not share your payment data with marketing companies or unrelated third parties. Our servers are hosted by cloud providers who are contractually obligated to protect your data and not use it for other purposes.

Cookies and Tracking

When you visit meriah via web browser, we use cookies to remember your login session, language preference, and notification settings. These cookies improve your experience by keeping you logged in across page refreshes. Our analytics service may also place cookies to track how you navigate meriah, which links you click, and how long you spend on each page. You can disable cookies in your browser settings, though this may limit meriah functionality.

Data Retention and Deletion

We at meriah retain your account data for as long as your account is active, plus a period afterward to comply with legal obligations (typically two to seven years). Transaction records — deposits, withdrawals, game settlements — are retained permanently for audit and dispute-resolution purposes. If you request account deletion on meriah, we remove personal data within 30 days, except where legal requirements mandate longer retention. You can request data deletion by contacting our support team.

Data Localization and Cross-Border Transfer

Our servers may be located outside your jurisdiction. When you access meriah from Indonesia (or any supported region), your data may be transferred to and processed in data centers in other countries. We ensure these transfers comply with applicable data-protection laws. All data is encrypted during transfer, so even if intercepted, it remains unreadable. If your jurisdiction requires data localization, contact our support team to discuss options.

Policy Updates on meriah

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or by posting a notice on meriah. Your continued use of meriah after updates means you accept the revised policy. For questions about our privacy practices, contact our support team in English — we are available to clarify how meriah handles your data.